Returns & Exchanges

At Swan, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items. If your selection isn't the perfect fit for your space, we are here to help you find a replacement or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.